Microsoft 365 Lighthouse enables Cloud Solution Providers (CSPs) to grow their businesses and deliver managed services to customers at scale through a single pane of glass. With Lighthouse, you can standardize configurations, manage risk, and identify AI-driven opportunities, allowing you to anticipate your customers' needs and maximize their investment in Microsoft 365. Unlock your customers' potential today with a simple, secure, and AI-powered solution.
Lighthouse brings a 360-degree view of your customer's state and health, allowing your service engineers and account managers to collaborate and promoting overall customer success. To learn more, check out the overview guide.
Managed services: Microsoft 365 Lighthouse offers a comprehensive management solution for partners providing managed services to their customers. With Lighthouse, you can efficiently manage all your tenants through a single pane of glass at no cost to your organization, making Lighthouse a valuable resource to help your business scale and thrive. Either granular delegated admin privileges (GDAP) or a delegated admin privileges (DAP) relationship is required to manage customers in Lighthouse.
Proactive account management: Microsoft 365 Lighthouse is a powerful tool that gives your CSP sales and customer success leads AI-driven recommendations and insights to help you better understand your customers' health and interests, nurturing their growth proactively. Leverage the insights and recommendations in the upcoming renewals view to help boost customer retention and grow revenue.
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