Leverage Microsoft engagements and promotions to help your customers reinvent their business processes—and turn systems of record into systems of action.
Need more details on Frontier Accelerate? Visit the overview page.
Want guidance on all Frontier Accelerate for Business Processes MCI engagements? Download the partner guide
Frontier Accelerate for Business Processes: CSP Deployment Accelerator
Post-sale engagement to accelerate deal closure by offsetting some of the cost associated with migrating, deploying and driving adoption of increased Microsoft Dynamics 365 seats.
Frontier Accelerate for Business Processes: Conversion Bonus
Designed for partners delivering successful migrations from a competitive solution to Dynamics 365.
Frontier Accelerate for Business Processes: CSP Deployment Accelerator
Post-sale engagement to accelerate deal closure by offsetting some of the cost associated with migrating, deploying and driving adoption of increased Dynamics 365 seats.
Frontier Accelerate for Business Processes: Conversion Bonus
Designed for partners delivering successful migrations from a competitive solution to Dynamics 365.
Frontier Accelerate for Copilot: Envisioning and Proof of Concept (POC)
Pre-sales partner-led engagement that help identify personas, use cases and build a business case to deliver an envisioning and/or POC around Microsoft 365 E7, Microsoft 365 Copilot, Agent 365 (also requires Microsoft 365 E5 or MFE), and/or agents.
Frontier Accelerate for Copilot: Agent Solution Deployment Accelerator
Post-sales partner-led engagement that focuses on design, build, deployment and adoption of Agent and/or Power Platform solutions.
Bridge to Cloud 3 (BTC3) Promotion
Bridge to Cloud 3 helps on-premises customers accelerate their move to Dynamics 365 online by reducing licensing cost and risk.
While not funded as part of FY27 MCI engagements, these resources can help you engage with customers looking to transform business processes.
Build customer confidence and intent to migrate to Dynamics 365 by developing a compelling vision and strategic roadmap for AI-powered transformation
Provides immersive experiences that showcase the value of migrating CRM systems to Dynamics 365 with demonstrations tailored for the unique customer situation and data
Drives a common understanding of the scope, approach, and requirements to be included for a successful implementation of Dynamics 365 CRM
Define business goals and current pain points that shape a contact center strategy, demonstrate the capabilities of Dynamics 365, and guide customers in selecting the right implementation size and type for their needs
Create a prescriptive business needs assessment for on-premises ERP migration that builds customer confidence by driving the vision for business process transformation and articulating the value of migrating to Dynamics 365
For more supporting resources for helping customers
accelerate their Frontier Transformation, visit the Resource Library.
Tier 1 Support
For questions related to the MCI claims process, engagement delivery, or invoicing
Availability: Internal Microsoft employees and external partners
When submitting your support ticket, include:
Response time: Expect a reply within 3-4 business days.
Submit a query to the Partner Center Support TeamTier 2 Support
For cases where a Tier 1 support ticket has already been raised and is either out of SLA or has been closed with an unsatisfactory resolution
Availability: Internal Microsoft employees and external partners
When sending your email, include:
Response time: Expect a reply within 3-4 business days.
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