Agentify your Business Processes
Help your customers transform core business operations with AI agents that modernize sales, service, finance, and operations processes—reducing manual effort, improving consistency, and accelerating decision-making while unlocking measurable business value.
This conversation equips partners to lead customers from experimentation to scaled, production-ready AI, expanding their role from solution implementers to strategic advisors who design, deploy, and optimize agent-driven business processes across the enterprise.
Conversation resources
Explore key resources for engaging in Agentify Business Processes conversations with your customers.
Microsoft Partner FY27 GTM Kickoff
Join us on July 28 for this free digital event to learn about the go-to-market (GTM) priorities and initiatives planned for FY27 across AI Business Solutions, including the Agentify your Business Processes conversation.
FY27 Frontier Accelerate for Business Processes
Help customers accelerate AI transformation by combining trusted experience, savings and investments, and skilled teams into a single path to success with Dynamics 365 and agents.
AI Agents and MCP for ERP
Integrate AI agents, Copilot, and governed automation across finance, supply chain, and operations to shift from app-centric workflows to an agent-centric system of work.
The Future of CRM—Cutting Through the Headlines
Use this deck to cut through sensational headlines, ground the conversation in reality, and reset the narrative to a clear vision of CRM’s reinvention in the age of AI.
Customer outcomes
As part of the Agentify your Business Processes conversation, customers will want to dive into greater depth on the specific solution areas that support this comprehensive, end-to-end story. Find partner resources to help you engage in these deeper discussions in the following pages.
Agentic Customer Engagement
Dynamics 365 Sales – Customer Service – Field Service – Contact Center – Customer Insights – Copilot Studio
