Frontier Accelerate for Copilot engagements

Leverage Microsoft engagements and promotions to help your customers use Copilot and Agentic experiences to advance Frontier transformation—boost productivity, accelerate business value, and automate organizational processes.

Need more details on Frontier Accelerate? Visit the overview page.

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Frontier Accelerate for Copilot: Envisioning and Proof of Concept (POC)

Pre-sales partner-led engagement that help identify personas, use cases and build a business case to deliver an envisioning and/or POC around Microsoft 365 E7, Microsoft 365 Copilot, Agent 365 (requires also Microsoft 365 E5 or MFE), and/or Agents.

Frontier Accelerate for Copilot: Microsoft 365 Copilot Deployment Accelerator

Post-sales partner-led engagement that progresses deployment and adoption of Microsoft 365 Copilot and Microsoft 365 Copilot Business. Activities can include technical deployment of Copilot; implementing security, governance policies and controls; training users; and driving adoption and change management initiatives.

Frontier Accelerate for Copilot: Agent Solution Deployment Accelerator

Post-sales partner-led engagement that focuses on design, build, deployment and adoption of Agent and/or Power Platform solutions.

AI Adoption & Value Realization

Frontier Accelerate for Copilot: Envisioning and Proof of Concept (POC)

Pre-sales partner-led engagement that help identify personas, use cases and build a business case to deliver an envisioning and/or POC around Microsoft 365 E7, Microsoft 365 Copilot, Agent 365 (requires also E5 or MFE), and/or Agents.

Frontier Accelerate for Copilot: Agent Solution Deployment Accelerator

Post-sales partner-led engagement that focuses on design, build, deployment and adoption of Agent and/or Power Platform solutions.

Human + Agent Collaboration

Microsoft 365 Copilot CSP Promos

Use the right Microsoft 365 Copilot CSP promo by customer motion: Land first teams with Getting Started, expand adoption with Scale-Up, drive organization-wide SME&C deployments with Copilot for All, or secure long-term 300+ seat commitments with the three-year offer.

Get offer details

CSP Promos

For more supporting resources for helping customers accelerate their Frontier Transformation, visit the Resource Library.

Partner support

Tier 1 Support

Got questions?

For questions related to the MCI claims process, engagement delivery, or invoicing

Availability: Internal Microsoft employees and external partners

When submitting your support ticket, include:

  • Problem summary: Brief explanation of the issue
  • Workspace: Incentives
  • Problem type: Type “Engagements” to filter and select the most relevant subtopic

Response time: Expect a reply within 3-4 business days.

Submit a query to the Partner Center Support Team

Tier 2 Support

Ticket resolution not satisfactory?

For cases where a Tier 1 support ticket has already been raised and is either out of SLA or has been closed with an unsatisfactory resolution

Availability: Internal Microsoft employees and external partners

When sending your email, include:

  • Tier 1 support ticket information

Response time: Expect a reply within 3-4 business days.

Send an email