Showcase the real-world value of Microsoft 365 Copilot, Copilot Chat, agents, and Power Platform – and how they can change the workday for every employee.
Get full details on available FY26 engagements in the partner guide and incentive guide 
Show your customers the potential of Copilot + agents, discover their unique AI business transformation opportunities, and develop enablement objectives and target initiatives that align to your customers' desired business results.
With this flexible and modular engagement, you can choose any combination of activities, resources or assets available to:
Rapidly activate Microsoft 365 Copilot and Copilot Chat scenarios, develop intelligent agents, implement security and governance policies and controls, build transformative Power Platform solutions, and drive ongoing AI-powered organizational transformation.
With this flexible and modular engagement, you can choose any combination of activities, resources, or assets available to:
Help customers reframe their business challenges through the lens of AI, showcase the real-world value of Microsoft Copilot, and spark excitement about what's possible for them with AI.
The Copilot and Agents Immersion Briefing is your opportunity to help customers envision how Copilot can accelerate their productivity and AI transformation journey. During the session, you'll:
Explore supporting assets that can be used supplement or enhance your engagement delivery.
Get guidance to help you drive business transformation for customers by consolidating Microsoft 365 Copilot and Power Platform investments into a single, flexible program. Learn how you can deliver end-to-end AI transformation, leveraging Copilot, Copilot Chat, Copilot Studio agents, Power Apps, Power Automate, and Power Pages.
Get a comprehensive overview of Microsoft's FY26 commercial partner incentive programs – including eligibility, earning opportunities, engagement types, and updated policies – for Modern Work, Security, Azure, Business Applications, and Enterprise solution areas. Find details on how partners can maximize rewards for driving customer outcomes across various purchasing motions and engagement models.
Help your customers empower their organizations with AI-driven productivity through Microsoft 365 Copilot and Copilot Chat. This powerful tool enables businesses to seamlessly evaluate, strategize, and optimize their Copilot deployment by providing comprehensive insights into licensing requirements, usage costs, and expected business impact.
AI Business Solutions Trials enable our customers to quickly sign-up, deploy, and experience Microsoft's products in their production tenants, expediting evaluations and driving smoother conversions.
Tier 1 Support
For questions related to the MCI claims process, engagement delivery, or invoicing
Availability: Internal Microsoft employees and external partners
When submitting your support ticket, include:
Response time: Expect a reply within 3-4 business days.
Submit a query to the Partner Center Support TeamTier 2 Support
For cases where a Tier 1 support ticket has already been raised and is either out of SLA or has been closed with an unsatisfactory resolution
Availability: Internal Microsoft employees and external partners
When sending your email, include:
Response time: Expect a reply within 3-4 business days.
Send an email