AI Business Solutions for Partners >Engagements>Innovate with Low Code AI and Agents engagements

Innovate with Low Code AI and Agents engagements

Help customers drive iterative AI transformation with custom agents and low-code solutions built on Power Platform. You can find full details on all FY26 business applications partner engagements and incentives in the following resources:

FY26 Partner Activities Overview Guide protected

FY26 Partner Activities FAQ protected

Microsoft Commercial Incentives (MCI) resources

Explore Engagements

Objective

Show your customers the potential of Copilot + Power, discover their unique AI business transformation opportunities, and develop enablement objectives and target initiatives that align to your customers' desired business results. Depending on the customers' needs, you can facilitate workshops focused on a combination of copilot, agents, and power platform solutions or solely focus on one solution.

Process

With this flexible and modular engagement, you can choose any combination of resources and assets provided in this guide for any of five pathways – or use your own assets.

  1. Identify customer challenges, opportunities, and organizational readiness for AI + Power innovation.
  2. Develop a business case aligned to the customer's objectives and desired results.
  3. Build an adoption roadmap that focuses on key initiatives and solutions that will drive business value.
  4. Deliver a proof of concept that demonstrates the power of AI for business transformation.
Download Delivery Guide
Copilot + Power Envisioning & Proof of Concept (PoC)

Objective

Deliver post-sales activities that will progress through customer adoption of Microsoft 365 Copilot, Copilot Chat, Agents, and/or Power Platform solutions.

Process

With this flexible and modular engagement, you can choose any combination of activities, resources, or assets available to:

  1. Increase user adoption of Copilot Chat and Microsoft 365 Copilot.
  2. Design, build, and adopt transformative agents and Power solutions with measurable business impact.
  3. Achieve significant user adoption of AI business solutions.
  4. Continue the AI transformation journey with every customer.
Download Delivery Guide
Copilot + Power Deployment Accelerator

Other engagement resources

Identify and leverage supporting assets that enable a flexible, modular approach to engagement delivery.

Innovate with AI in Low Code pitch deck

Help customers understand how they can quickly create transformative business applications and processes using low-code tools and AI

Download the deck

Low Code opportunity

Explore why building a low code + AI practice can help you increase business and drive customer success

Download the overview

Microsoft in a Day (XIAD) program

These Train the Trainer sessions provide hands-on experience, expert guidance, and comprehensive resources that help you confidently deliver Microsoft solutions

Learn more

Partner support

Tier 1 Support

Got questions?

For questions related to the MCI claims process, engagement delivery, or invoicing

Availability: Internal Microsoft employees and external partners

When submitting your support ticket, include:

  • Problem summary: Brief explanation of the issue
  • Workspace: Incentives
  • Problem type: Type Engagements to filter and select the most relevant subtopic

Response time: Expect a reply within 3-4 business days.

Submit a query to the Partner Center Support Team

Tier 2 Support

Ticket resolution not satisfactory?

For cases where a Tier 1 support ticket has already been raised and is either out of SLA or has been closed with an unsatisfactory resolution

Availability: Internal Microsoft employees and external partners

When sending your email, include:

  • Tier 1 support ticket information

Response time: Expect a reply within 3-4 business days.

Send an email